Cenote Diving in Tulum – A Thrilling Adventure for Certified Divers

Cenote diving in Tulum offers a one-of-a-kind underwater adventure, exploring ancient subterranean river systems formed over thousands of years. Considered sacred by the Maya, cenotes provide crystal-clear visibility, unique rock formations, and mesmerizing light effects.

Each cenote offers a different challenge and visual spectacle. Chac Mool features stunning stalactites and beams of light piercing the water, while Dos Ojos is known for its endless tunnels and rock formations. For advanced divers, Angelita’s hydrogen sulfide cloud creates an eerie underwater river effect, while Tajma Ha and Hell Bell provide breathtaking cavern dives.

Led by expert dive guides, this experience guarantees both safety and awe-inspiring exploration in one of the world’s most unique dive environments.

• Dive certification card
• Swimsuit and towel
• Sunscreen (reef-safe recommended)
• Water bottle
• Underwater camera (optional)

• Open Water Certification required for Cenotes Chac Mool and Dos Ojos
• Advanced Certification required for Cenotes Eden, Tajma Ha, Angelita, Car Wash, Hell Bell, and Kin Ha
• Good buoyancy control and comfort in overhead environments recommended

📍 Meeting point: Playa del Carmen

2 Dives in Cenote Chac Mool: $157 USD per person
2 Dives in Cenote Dos Ojos: $183 USD per person
1 Dive in Cenote Eden + 1 Dive in Tajma Ha: $223 USD per person
1 Dive in Cenote Angelita + 1 Dive in Car Wash: $220 USD per person
1 Dive in Cenote Hell Bell + 1 Dive in Kin Ha: $220 USD per person

Reasons That “Do Not” Justify Cancellation:The following reasons are not considered valid for cancellation:● Weather Conditions: Including rain, wind, cloudy day with an open port.● Personal Discomfort: Such as feeling seasick or cold during the activity.Valid Reasons for Cancellation:Guests may cancel their reservation under the following circumstances:● Medical Reasons: If a guest falls ill and provides a valid medical certificate justifying their condition, they will be eligible for a 100% refund.● Notification Policy: Guests must notify us of their cancellation at least 24 hours before the scheduled activity to qualify for a refund.● Cancellation Before 24 Hours: No charge, and a full refund will be provided.● Cancellation After 24 Hours: A 50% fee will be applied to the ticket price.● No Shows: If a guest fails to appear at the scheduled pick-up time, they will not be eligible for a refund.● Late Cancellation (within 24 hours before the activity): A 50% fee will apply.Rescheduling Policy:Guests may reschedule their reservation under the following conditions:● Rescheduling Before 24 Hours: No additional charge.● Rescheduling After No Show or Past 24 Hours: A 50% fee will be applied to the original ticket price, plus the cost of the new ticket.Company-Initiated Cancellation:The company reserves the right to cancel the trip under the following circumstances:● Mechanical Issues: If there are engine failures or other technical issues that compromise the safety of the trip.● Guests will be eligible for a full 100% refund.Important Note Regarding Medical Refunds:If you cancel or reschedule due to illness, a valid medical certificate is required to process a full refund, regardless of the cancellation timing.

Weather-Related Cancellation PoliciesUnderstanding the Weather in the Mexican Caribbean:The Mexican Caribbean is known for its dynamic and ever-changing weather patterns, especially due to unpredictable winds. Weather forecasting in this region can be challenging, as frequent fluctuations sometimes lead to misleading forecasts. Conditions that seem unfavorable on land can often be perfectly suitable for diving. Additionally, weather conditions at sea can vary significantly from those on land, adding complexity to predictions.Company-Initiated Cancellation Due to Weather:The company may cancel the activity if weather conditions are deemed unsafe by our team or if the port authority issues an official notice closing the port, making ocean diving activities prohibited.● In such cases, guests will receive a full 100% refund.